PRIVACY POLICY

Effective Date: 2/25/26

S&M Truck World ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, protect, and disclose your information when you interact with our website (https://www.smtruckworld.com/) and our vehicle sales and services.

Information We Collect
• Personal Information: Name, address, email, phone number, driver’s license, and financial information when you inquire, purchase, or apply for financing.
• Vehicle Data: VIN number, vehicle preferences, and service histories.
• Transactional Data: Purchase history, support communications, warranty records, and financing applications.
• Usage Data: IP address, browser type, device info, website usage, and online inquiries or forms submitted.
• SMS Data (if applicable): See "SMS/Text Messaging Policy" below.

How We Use Your Information
• Provide, operate, and improve our website, vehicle sales, and services
• Authenticate users and manage accounts
• Respond to inquiries and provide customer support
• Process vehicle transactions, financing, and trade-ins
• Personalize inventory recommendations and communications
• Analyze trends, marketing effectiveness, and site performance
• Comply with legal, regulatory, and contractual obligations

Data Sharing & Disclosure
We do not sell your information. We may share data with:
• Trusted staff, service providers, or financial institutions solely for business functions
• Regulatory authorities as required by law
• In connection with business transactions (e.g., merger or sale)

Cookies & Tracking Technologies
We use cookies and similar technologies for website operation, analytics, marketing, and to enhance user experience. You can adjust your browser settings to manage these preferences.

SMS/Text Messaging Policy
• No Sharing of SMS Data: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Opt-in Disclosure: By providing your mobile number, you consent to receive automated informational and promotional SMS/text messages.
• Opt-out Instructions: You may cancel SMS service at any time by texting "STOP" to our number. We will confirm your request.
• Help Instructions: Reply "HELP" to our number for assistance.
• Rates: Message/data rates may apply. Message frequency will vary.

Data Security
We implement reasonable administrative, physical, and technical safeguards to protect your information. However, no method of data transmission or storage is completely secure.

Data Retention
We retain data as long as necessary to comply with law or for business purposes unless otherwise stated in this policy.

Your Rights
You may have rights to access, update, or request deletion of your personal data, as permitted by applicable law. To exercise your rights or for privacy-related issues, contact us at smtruck@verizon.net.

Children’s Privacy
Our services are not designed for children under 18 and we do not knowingly collect data from minors.

Policy Updates
We may update this policy from time to time. Changes will be posted to this page with an updated effective date.